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In compliance with the accessibility and universal design principles established in Royal Decree 1494/2007, of 12 November, approving the Regulations on the basic conditions for the access of disabled persons to technologies, products or services related to the information society and social communication media, the DGRCC works towards the goal of guaranteeing that all citizens -particularly those persons with some kind of disability and the elderly- who are in contact with said Directorate-General by means of its Internet Site, may access the electronic services and information on equal terms, regardless of their personal circumstances, resources or education.

For these purpose, the DGRCC Site has been developed in compliance with the accessibility instructions of Standard UNE 139803:2012 while trying to meet the Double A level of the Accessibility Guidelines for Web Content 1.0 of the W3C, in accordance with Royal Decree 1494/2007 of 12 November.

The last review of the accessibility level of this site has been carried out in June 2015.

In any case, any inquiry regarding the accessibility of this website may be submitted to the following email address .

Should you wish to file a complaint or formal suggestion you may follow the procedure on General Complaints and Suggestions before the Ministry of Finance and Public Administrations, in compliance with provisions of Article 15 of Royal Decree 951/2005, of 29 July, regulating the general framework for the improvement of the quality of the General State Administration.